Because we are committed to you, the customer. We strictly believe that the customer is always right, and that we need to do whatever it takes to keep you 100% satisfied with our services. Below are some of our basic core beliefs that we feel are integral to our success and your continued satisfaction. We believe that the only way we will grow and succeed is to make every customer want to tell their friends and family about us.
Easy and Open Communication - We believe that open communication with our customers is extremely important. We want every customer to know that we are easy to get in touch with via phone or email, and that we want you to contact us for any question or concern whatsoever, day or night.
Responsible Hiring - We hire only responsible, English-speaking employees that are legal to work in the United States. Above that, we do a full background check on every potential employee before they ever step foot in your home. Because of today's high unemployment rates, there are many great potential employees out there. So when it comes to hiring a new employee, we can afford to be extremely picky, and we want you to know that we are.
Quality Products - When it comes to cleaning your home, we want you to know that we use only the highest quality cleaning products. We strongly believe our profits will come from providing excellent services to the customer, not from cutting costs by using inferior cleaning products.
Flexible Scheduling - We offer weekly, bi-weekly, and monthly cleaning services, as well as one-time deep-cleans. Whichever schedule works best for you, we are easily available to get you on a set schedule, or let you choose which day for each visit.
Licensed, Bonded, and Insured - We believe in doing everything the right way. Hornet Cleaning Solutions is a residential cleaning service licensed in Roswell, Ga. We are also fully insured and bonded. This means that we are committed to protecting all of the parties involved in our business relationships.
